Having those conversations is a good start, and it makes people feel good for a while. Lip service isn't enough-they need to see action eventually.But when was the last time you asked them about their career goals? Where do they want to be a year from now and what help can you offer them in getting there? One thing that's implicit in the report is that even the appearance of interest in their long-term goals drives up engagement and builds ties. You might even have a good personal relationship with them and know the names of their kids' soccer teams and everything else. The work that needs to be done today is monitored and feedback is given. Many managers do a really good job of checking in with employees on tasks and milestones. If their career is so important to them, it ought to be important to you too.More than 40 percent of transactions across the group's consumer OTA brands were booked via mobile, with total app transactions jumping more than 40 percent year over year.So what do these numbers mean for companies and managers? ExpediaĮxpedia Group, which owns, Vrbo, Trivago, Orbitz, Travelocity and Hotwire, among a plethora of other brands, reported $107.9 billion in sales last year. The publicly-held company's subsidiaries include, Kayak, OpenTable,, Agoda and. Reporting $96.4 billion in gross travel bookings in 2019, Booking Holdings remains number two on the Power List for 2020.
American Express Global Business TravelĪmerican Express Global Business Travel refused to rest on its laurels in 2019, further elevating its business and appointing Paul Abbott CEO en route to $42.6 billion in sales, which is good enough for third on Travel Weekly's 2020 Power List. BCD TravelīCD Travel, which provides travel management services in as many as 109 countries, checks in at number four on the 2020 Power List after reporting $27.5 billion in sales last year. Founded nearly three decades ago, the business-to-business travel management platform offers business travel, technology and meetings and events management across six continents. CWTĬWT, rebranded from Carlson Wagonlit Travel, remains in the top five for 2020 with sales nearing $25 billion last year. Boasting $16 billion in sales last year, the successful agency works with nearly 20,800 hosted agents who were responsible for $56 million in sales. Flight Centre Travel Group (USA)Ģ019 was a banner year for Flight Centre Travel Group USA, which saw corporate sales increase 30 percent over 2018. Internova Travel Group, formerly Travel Leaders Group, ranks seventh again in 2020 with nearly $7.5 billion in sales last year, $3.9 billion of which was generated by the group's 10,000 hosted agents. Last year was a busy one for the company, which raised air and lodging program value and implemented new booking options for card members as well as acquired a pair of digital platforms in LoungeBuddy and Resy. American Express TravelĪmerican Express Travel also stayed put on the 2020 Power List, coming in eighth place with 2019 sales nearing $7 billion.
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Direct TravelĢ019 was a big year for leading travel management company Direct Travel, which posted $5.8 billion in sales and acquired more than a half-dozen companies, including Professional Travel, which ranked 31st on Travel Weekly's 2019 Power List with $404.8 million in sales. A vast majority of the company's sales (93 percent) came from leisure travel. New York City-based Fareportal jumps into the top 10 with $5.34 billion in sales in 2019. The Virtuoso member also commemorated a quarter-century in business travel and completed its acquisition of university and corporate travel specialist Corporate Travel Planners in 2019. CTMĬorporate Travel Management (CTM) fell one spot to 11th, reporting $5 billion-plus in sales last year. Looking ahead, the privately-held company aims to further improve its travel technology platforms, help grow and develop travel professionals and enhance data management and analytics in expanding sales opportunities. AAAĪAA exceeded the 60 million-member mark and generated $4.1 billion in sales in 2019. Here are the 12 agencies that fared the best. Travel is still navigating a new normal amid the COVID-19 pandemic but, nonetheless, 2019 was another remarkable year for the industry as evidenced by the 2021 Travel Weekly Power List, which ranks companies with $100 million or more in travel sales in the previous calendar year.
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